SERVICE

Keeping track of debtor accounts is an integral part of understanding the financial implications of non-maintenance.  Our Credit Control Function is an outsourced option where accounts are managed by a dedicated professional Credit Controller from normal due to overdue customer accounts throughout the total Accounts Receivable monthly cycle.

 

Our service include:

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• Age analysis of full debtor portfolio  

• Reconciliations and allocation of payments for accurate reporting

• Statements and invoices to customers ensuring effective communication of owed accounts

• Negotiation of payment arrangements to keep accounts in line with requirements

• Effective query resolution and keeping detailed record of all customer liaising events

• Transactional entries (credits, debits, journals, etc.)

• Credit vetting assistance

• Positively building customer relationships

• Progress report as and when requested by our customer (daily or weekly) and a detailed monthly report on the stats and numbers.

 

A once-off admin charge is required and fees are dependent on the specification of the businsess requirements of our customer. An informative session outlining the business needs, will be conducted to identify the suitable solution.